Cookie Policy

Last updated: March 2026

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information and personalized experiences.

This Cookie Policy explains how THEVIPGROUP Sp. z o.o. uses cookies and similar technologies on the FindMyStay platform.

2. How We Use Cookies

FindMyStay uses cookies for several different purposes, categorized below. When you first visit our site, you will be asked to consent to our use of non-essential cookies.

A. Strictly Necessary Cookies (Always Active)

These cookies are essential for the FindMyStay platform to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as:

Logging into your Tenant or Landlord account.
Saving your progress during the booking checkout phase.
Remembering your privacy and cookie consent preferences.
Facilitating secure payment routing and identity verification via our payment processor, Stripe.

B. Performance & Analytics Cookies (Optional)

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the platform (e.g., Google Analytics). All information these cookies collect is aggregated and therefore anonymous.

C. Functional Cookies (Optional)

These cookies enable the website to provide enhanced functionality and personalization. For example, remembering your preferred language (e.g., English or Polish) or your preferred currency display.

D. Marketing & Targeting Cookies (Optional)

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant FindMyStay advertisements on other sites (e.g., showing you available rooms in Krakow on Facebook after you leave our site). They do not store directly personal information but are based on uniquely identifying your browser and internet device.

3. Third-Party Cookies

In some cases, we use trusted third parties that may also place cookies on your device.

Stripe

We use Stripe for secure payment processing and identity verification. Stripe uses cookies to detect and prevent fraud. For more information, please review Stripe's Cookie Policy.

4. How to Manage Your Cookie Preferences

You have the right to decide whether to accept or reject non-essential cookies.

Cookie Banner: You can exercise your cookie preferences when you first arrive at our website through the consent banner.
Browser Settings: You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject strictly necessary cookies via your browser, you may still use our website, but your ability to log in or book a room will be completely restricted.

5. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at Support@findmystay.eu.

For more information about how we handle your personal data, please review our Privacy Policy and our Terms & Conditions.

Contact Support@findmystay.eu